Director of Supportive Services

Director of Supportive Services

The Director of the JCC’s Center for Supportive Services will be a senior member of the JCC’s leadership team, responsible for designing and overseeing a portfolio of programs, services and experiences for people with neuro-developmental disabilities, their families, and others with underserved needs for social/emotional support.  Programs and services may include, but not be limited to, recreational opportunities, vocational training, clinical supports, group work, referrals, or other services that meet community needs.  The Director of Supportive Services will also work across the organization to ensure that holistically, all JCC programs (including camp and after-school programs), are models of inclusion.  This is a grant-funded position.

Responsibilities

• Collaborate with staff, volunteers, partner organizations, funders, and families to imagine and build a portfolio of programs and services that meet communal interests and needs.
• Supervise existing programs, which include recreational, social and vocational programs for young people with neurodevelopmental disabilities, as well as current inclusion programs, with an eye toward continuous improvement.
• Recruit, hire and onboard staff members needed to deliver services and oversee programs.
• Facilitate staff trainings and professional development workshops for departmental staff, and occasionally, for staff across the JCC at large.
• Coordinate with JCC department heads to continuously improve our culture of inclusion and to engage families with cross-departmental support.
• Coordinate enrollment and administration of all programs.
• Build and oversee program budgets.
• Manage calendars, schedules and logistics related to program execution.
• Oversee program intake, referrals to other resources, and communication with families, staff and other stakeholders.
• Evaluate program impact and participant feedback, and make changes as needed.

Qualifications

• A Master’s Degree in Education, Social Work, Psychology, or a related field;
• Previous experience working with individuals with disabilities;
• Previous experience in a supervisory role;
• Strong verbal and written communication skills;
• Compassion, creativity, an entrepreneurial spirit, a sense of humor, and a deep-rooted belief that all people have value.
• Working knowledge of OPWDD and related government systems and benefits a plus
• Some weekend and night hours required